Delivery Policy

Effective Date: June 11, 2025

At Rushxtop, we are committed to delivering your orders quickly, safely, and efficiently. This Delivery Policy outlines the shipping methods, processing times, delivery options, and related conditions that apply to purchases made on our website.

1. Processing Time

  • Orders are typically processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Processing delays may occur during peak seasons or due to product availability.

2. Shipping Methods and Timeframes

We offer multiple shipping options based on your location and preferences:

Shipping Type Estimated Delivery Time
Standard Shipping 3–7 business days
Express Shipping 1–3 business days
International 7–21 business days (varies)

Note: Delivery times are estimates only and may vary due to weather, customs clearance, or courier delays.

3. Shipping Fees

  • Shipping fees are calculated at checkout based on your delivery address and selected shipping method.

  • Free shipping may apply to qualifying orders as part of promotional offers.

4. Tracking and Notifications

  • Once your order is shipped, you will receive a shipping confirmation email with a tracking number.

  • You can track your order in real-time via the carrier’s website.

5. Delivery Address

  • Please ensure that your shipping address is complete and accurate.

  • Rushxtop is not responsible for delays or lost packages due to incorrect addresses.

  • We do not deliver to P.O. boxes for express shipments.

6. Delivery Issues

If you experience a delivery issue such as:

  • Delayed delivery

  • Lost package

  • Damaged goods upon arrival

Please contact our customer support within 7 days of the expected delivery date. We will work with the courier to investigate and resolve the issue as quickly as possible.

7. Customs, Duties, and Taxes (for international orders)

  • International shipments may be subject to import taxes, customs duties, and fees imposed by the destination country.

  • These charges are the responsibility of the customer and are not included in the product price or shipping fee.

  • Rushxtop is not liable for any delays due to customs procedures.

8. Policy Updates

We may revise this Delivery Policy from time to time. Any changes will be posted on this page and become effective immediately upon posting.

9. Contact Information

If you have any questions or concerns regarding shipping or delivery, please contact us:

Rushxtop
📍 Address: 3461 Lovers Ln
📧 Email: info@rushxtop.com
📞 Phone: (653) 968-0927
🕒 Support Hours: Mon–Fri 10am–6pm | Sat 8am–6pm | Sun 9am–5pm