warranty policy

Warranty Policy for Harley Store

Effective Date: January 8, 2025

At Harley Store, we are committed to providing high-quality jewelry and ensuring your satisfaction. Our warranty policy covers defects in materials and workmanship for a specified period from the date of purchase.

1. Warranty Coverage

  • Our warranty covers manufacturing defects, including issues such as:
    • Broken clasps
    • Missing stones
    • Defective settings
  • This warranty does not cover normal wear and tear, damage due to misuse, accidents, or unauthorized repairs.

2. Warranty Period

  • The warranty period varies based on the type of jewelry:
    • Fine Jewelry: 1 year from the date of purchase
    • Fashion Jewelry: 6 months from the date of purchase

3. How to Claim Your Warranty

To initiate a warranty claim:

  • Contact our customer service team at support@harleystore.com or call [Your Phone Number] to report the issue.
  • Provide proof of purchase, including your order number and a description of the defect.

4. Warranty Repair or Replacement

  • Upon receiving your warranty claim, we will evaluate the issue. If the item is covered under warranty, we will repair or replace it at no charge.
  • The warranty does not cover shipping costs for returning the item to us.

5. Limitations

  • This warranty is only valid for the original purchaser and is not transferable.
  • Custom-made or personalized items may have different warranty terms, which will be specified at the time of purchase.

6. Contact Us

If you have any questions regarding our warranty policy or need assistance, please reach out to us:

Email: support@harleystore.com 

 Street: 4278 Heather Sees Way, United States 

 Hotline: 918-716-2264 

Website: https://rushxtop.com/