Return Policy for Harley Store

Effective Date: October 17, 2024

At Harley Store, we want you to be completely satisfied with your jewelry purchase. If you are not satisfied, our return policy allows you to return items for a refund or exchange.

1. Return Window

You may return any jewelry item within 30 days of the purchase date. To be eligible for a return, items must be in their original condition, unworn, and include all packaging and certificates.

2. How to Initiate a Return

To initiate a return:

• Contact our customer service team at support@harleystore.com or call [Your Phone Number] to request a return authorization.
• You will receive instructions on how to return the item.

3. Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping service or purchasing shipping insurance for items over [specific amount].

4. Refund Process

Once we receive and inspect your returned item, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method used during the purchase.

5. Exceptions

• Custom-made or personalized items are non-returnable.
• Items that show signs of wear, damage, or alteration may not be eligible for a refund.

6. Exchanges

If you wish to exchange an item for a different piece, please follow the return process and place a new order for the desired item.

7. Contact Us

If you have any questions or need assistance regarding returns, please reach out to us:

Email: support@harleystore.com 

 Street: 4278 Heather Sees Way, United States 

 Hotline: 918-716-2264 

Website: https://rushxtop.com/